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Attract, keep, and amaze your customerMake your business grow and become a customer driven organization.

  • Multi-channel,One conversation

    Get to know your customers no matter which channel you use. Connect to them via phone, chat, email, social media or in person.

  • Take your team to other level

    Use more detailed data from your team’s performance and customer’s life cycle.

  • Break sales records

    A well-managed sales lifecycle will translate into excellent deals. Get better results by automating processes, implementing workflows and generating detailed reports.

  • A tailor-made solution for your business

    Customize your CRM based on your needs. A key for your business is to capture accurate data.

  • Designed to fit the majority of business and ready to use

    Zoho CRM is secure, scalable and with state-of-the-art features to make your business grow.

  • Close more deals in less time

    From the lead until the closing stage save time and effort with the more productive sales solution.

Some fast growing clients.

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 Yearly Monthly

save up to 34%

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Standard $18 /user/month billed monthly START YOUR FREE TRIAL try now
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Everything in Free +

  • Scoring Rules
    Prioritize prospects with positive or negative scores
  • Workflows
    Automate record conversion using Workflow rules
  • Multiple Pipelines
    Build custom pipelines to suit your unique sales processes
  • Mass Email
    Send bulk emails to reach a large number of your customers
  • Custom Dashboards
    Represent and summarize CRM data based upon your business requirements
  • Canvas (1 view/org)
Professional $30 /user/month billed monthly START YOUR FREE TRIAL try now
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Everything in Standard +

  • SalesSignals
    Get real-time customer notifications
  • Blueprint
    Manage every stage of your offline and online business process
  • Web-to-Case Forms
    Convert support tickets to cases and ensure follow-up
  • Validation Rules
    Ensure better quality of incoming customer information
  • Inventory Management
    Price books, quotes, invoices, purchase orders
  • Canvas (3 views/org)
Enterprise $45 /user/month billed monthly START YOUR FREE TRIAL try now
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Everything in Professional +

  • Zia AI
    Conversational AI assistant, prediction and suggestions
  • CommandCenter
    Personalize your customer journeys at every stage of the lifecycle
  • Multi-user Portals
    Customer, vendor and partner portals
  • Advanced Customization
    Page layouts, Custom modules, buttons, web-tabs, sandbox
  • Mobile SDK & MDM
    Build and distribute custom mobile apps
  • Canvas (5 views/module)
MOST POPULAR
ULTIMATE $55 /user/month billed monthly START YOUR FREE TRIAL try now
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Everything in Enterprise +

  • Advanced BI - bundled with Zoho Analytics
    Bundled with Zoho Analytics' Premium Edition: Best-in-class BI and analytics software
  • Enhanced Feature Limits
    Highest possible feature limits - API, territories, rules, data enrichment, page layouts, portals, web forms, roles, profiles, social brands, etc.
  • 30-day Trial
  • Canvas (25 views/module)

Sales teams

Stop wasting time organizing and managing data. Automate your daily sales activities, focus on closing deals instead of the sales process.

Attract more leads in your website

Gather data through your website and integrate them into the CRM. Automate the lead generation process.

Automate your workflow

Expedite your sales process. Automate the leads assignment to your sales team.

Market segmentation

No matter how your business is organized, it’s easy to segment your customers based on their needs and likes.

Marketing

Plan effective marketing campaigns, run email campaigns, track marketing spend, and improve the quality of the lead generation process.

Campaign’s performance assessment

Integrate campaign management with sales force automation, making it easy to measure performance, profitability (ROI), and campaign effectiveness.

Launch email campaigns

Manage email lists based on existing data, plus schedule and automate the sending of emails to potential customers.

Advance analytics

¿What is data with no analysis? With pre-built templates and custom reports, it's easier to spot patterns and predict trends.

Customer Service

Make your customer service process more effective, thanks to features such as case creation, solutions, case assignment, and escalation rule creation.


Case management

Create cases through the web, telephone or email. Track cases, manage them, and automate the escalation and allocation process.

Case Resolution manager

Solve your cases in less time and with less effort. Count on a quick-access solution manager, which also allows for updates and customization

Time management optimizer

Get customer issue remediation information in real time. With Zoho CRM you can find out now, so you can act immediately

Sales Tracking

Monitor and analyze your sales activities. Archive and manage details like sales stage, deal price, and even competitor data.


Pulse

Follow up on those deals that have not materialized, and find out everything that happens and does not happen in your company.

Forecast

Interface data from the opportunity module and monitor your sales targets for each quarter.

Follow up

Create and execute sales processes from your CRM and let your team follow it without constant supervision. This ensures compliance by the entire team, making the process systematic and repeatable.

Be more productive

Access the basic information of your clients quickly and easily thanks to the business cards. Don't get tired looking, easily access the history of interactions with each client (calls, emails, chats ...).

Mail merge

Instantly mail merge and avoid repetitive work.

Spreadsheets

Edit, organize or view your records easily.

CRM email integration

Track emails from your CRM account.

And much more...

Zoho CRM allows you to have a 360 ° view of your business, as it has hundreds of possibilities and applications that you can customize according to your needs. Contact us and get to know them.

CRM and GMAIL

Synchronize your CRM with Gmail, and access your emails from your Zoho account.

CRM for mobiles

Have permanent access to your sales and customer data, thanks to the CRM applications for iPhone, Blackberry and Android.

CRM and Google Apps

Do you use Google Apps in your business? Zoho CRM works seamlessly with Google Apps, making it easy to collaborate, communicate, and share information between the two systems.

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